Dell Festive Offer

Offer Period : 24th September 2016 to 6th November 2016

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PARTCIPATING IN THE DELL FESTIVE OFFER

By participating in the Offer, you acknowledge and agree to the T&Cs related to the Offer.

  • The Festive Offer is being offered by Dell India for customer purchases of its Dell PC ( Laptops and Desktops mentioned below) made in India through the authorized Dell Outlets having a valid SA Code and below eligible GTM
    • Dell Exclusive Stores
    • Croma and Reliance Outlets
    • RLFR
    • Compuindia
    • Multi Brand Outlet
    • Amazon (Cloudtail India Pvt. Ltd/Cloudtail India/Cloudtail,Amiable Electronics Pvt. Ltd only)
    • Flipkart (WS Retail Services Pvt. Ltd ,Tech Connect Retail Private Limited/RetailNet only)
  • Applicable on select LFR like Croma and Reliance and some select RFRL
  • The offer is valid from 24th September 2016 to 6th November 2016.
  • In Case of Amazon & Flipkart purchases invoice ONLY dated between 30th September 2016 – 6th November 2016 are eligible for this offer.
  • The offer is valid for purchases made by individual consumers only.
  • The offer is applicable on select Inspiron models mentioned below of windows and Ubuntu (having i3, 15, and i7 Processor, CDC/AMD/PQC/PDC) and further adherence of registration process.

Festive Offer consists of: (only 1 offer applicable on 1 Service tag)

Offer 1 : Applicable on: Models : 5000 & 7000 series Inspiron Laptop & Desktop. Processors : i5 with graphics and i7 and above. OS : Windows
  • Warranty : 2 year NBD Warranty* (2 Yr Ltd hardware warranty, In Home service after Remote diagnosis)
  • Levis or TITAN Voucher worth Rs 2500
  • Customer pays Rs.1499.00

INSPIRON LAPTOPS ELIGIBLE MODLE NOS:
– Inspiron 5559/ Inspiron 5567/ Inspiron 7460/ Inspiron 7560/Inspiron 3443/Inspiron 3537/Inspiron 3542/Inspiron 3543/Inspiron 3558/Inspiron 5368/Inspiron 5378/Inspiron 5458/Inspiron 5459/Inspiron 5521/Inspiron 5523/Inspiron 5537
– Inspiron 5547/Inspiron 5548/Inspiron 5558/Inspiron 5559/Inspiron 5568/Inspiron 5578/Inspiron 7348/Inspiron 7359/Inspiron 7537/INSPIRON 7548/Inspiron 7559/Inspiron 7568
INSPIRON DESKTOP/AIO ELIGIBLE MODEL NO:-
– INSPIRON 24-5459/INSPIRON 3250

McAfee® Security Center 15 month subscription and Absolute Lojack will be applicable on select product model nos. and where the product model no already has the same as part of product offering.
Offer also applicable on Models with Office Home and Student 2016 ***


Offer 2 : Applicable on: Models : 3000 & selected 5000 series Inspiron Laptop & Desktop. Processors : i5 without graphics, i3, AMD, CD/PQC/PDC. OS : Ubuntu and Windows
  • Warranty 2 year NBD Warranty* (2 Yr Ltd Hardware Warranty, In Home Service after Remote Diagnosis
  • Customer pays Rs.1199.00

INSPIRON LAPTOPS ELIGIBLE MODLE NOS:
– Inspiron 5423/ Inspiron 3158/Inspiron 3168/Inspiron 3169/ Inspiron 3555/ Inspiron 5555/ Inspiron 5559/Inspiron 3137/Inspiron 3147/Inspiron 3148/Inspiron 3162/Inspiron 3421/Inspiron 3437/Inspiron 3442/Inspiron 3443/Inspiron 3452/Inspiron 3521
– Inspiron 3537/Inspiron 3541/Inspiron 3542/Inspiron 3543/Inspiron 3551/Inspiron 3552/Inspiron 3555/Inspiron 3558/Inspiron 5368/Inspiron 5378/Inspiron 5421/Inspiron 5455/Inspiron 5458/Inspiron 5459/Inspiron 5521/Inspiron 5537/Inspiron 5547/Inspiron 5558/Inspiron 5559/Inspiron 5568/Inspiron 5578/Inspiron 7348/Inspiron 7359/Inspiron 7568
INSPIRON DESKTOP/AIO ELIGIBLE MODEL NO:
– INSPIRON 20-3052/INSPIRON 20-3059/INSPIRON 24-3459/INSPIRON 24-5459/INSPIRON 3250/INSPIRON 3252

McAfee® Security Center 15 month subscription and Absolute Lojack will be applicable on select product model nos. and where the product model no already has the same as part of product offering


Vostro Notebook offer:
  • Warranty 2 years additional NBD Warranty* (2 Yr Ltd Hardware Warranty, In Home Service after Remote Diagnosis)
  • 1 year inbuilt ADP+ pro support on base warranty
  • Customer pays Rs 1199.00

Vostro Notebook eligible Model No:
Vostro 3458/Vostro 3558/Vostro 3559/Vostro 5459


Vostro Desktop offer:
  • Canon multifunctional printer :Canon MG270S AIO printer
  • Customer pays Rs 1499.00

Vostro Desktop Model No:
Vostro 3250/Vostro 3653/Vostro 3800


  • Eligible Inspiron Laptop products are mentioned below : where additional 1 year warranty will be applicable as they have inbuilt 2 year warranty**
    – INSPIRON 5559/ INSPIRON 5558/ INSPIRON 5458/INSPIRON 5455/INSPIRON 5555/ INSPIRON 5459/INSPIRON 5547
  • For offer eligibility, mandatory registration is required on www.dellfestive.com as per the offer Redemption Guidelines. Registration done post the stipulated period will lead to automatic disqualification and Dell will have no liability of the same.
  • The registration will be validated and approved within 3 working days, post which the customer will be intimated to pay the expediency fee of INR1499.00 or INR 1199.00 as the case maybe.
  • Apart from the Dell authorized outlets, the offer is valid only for purchases made on www.compuindia.com And applicable on select LFR like Croma and reliance and select RFRL
  • The below are the dispatch timelines for festival offer Upon payment realization:
    • Levis / TITAN voucher : Within 48 hours from payment realization.
    • Warranty: Within 15 working days from payment realization.
    • Canon Printer : Within 18 working days from payment realization
  • Offer is not valid on imported machines. Offer is not valid on out of warranty machines and Dell has no liability on the same. It is the liability of the customer and dealer.
  • Additional warranty will be effective for 2 year starting from the date of expiry of 1st year
  • Any issue regarding claim offer or gift if not registered within 25 calendar days of registration, it will be considered closed. No query will be entertained for that reference number later.

**Please note, above mentioned products have default warranty of 2 years, hence these will be eligible for only additional 1 year warranty under the offer.

*** Office Home and Student 2016 is available on Select Windows PC only



TERMS & CONDITIONS:

  • This offer is only valid on laptops and desktops PQC/PDC/AMD/PDC/CDC, i3 /i5/i7 above purchases made by an individual on or between 24th September 2016 to 6th November 2016 across the country from authorized Dell outlets having a valid SA code only and below eligible GTM
    • Dell Exclusive Stores
    • Croma and Reliance Outlets
    • RLFR
    • Compuindia
    • Multi Brand Outlet
    • Amazon (Cloudtail India Pvt. Ltd/Cloudtail India/Cloudtail,Amiable Electronics Pvt. Ltd only)
    • Flipkart (WS Retail Services Pvt. Ltd ,Tech Connect Retail Private Limited/RetailNet only)
  • In Case of Amazon & Flipkart purchases invoice ONLY dated between 30th September 2016 – 1st November 2016 are eligible for this offer.
  • For offer eligibility, mandatory registration is required on www.dellfestive.com as per the Offer Redemption Guidelines. Registration done post the stipulated period will lead to automatic disqualification and Dell will have no liability of the same.
  • Providing incorrect or insufficient details at the time of registration, will lead to automatic rejection of the offer entitlement.
  • Mandatory for Customer Name and Service tag to match with the details provided at the time of registration. Invoice uploaded for verification should be clear, readable and valid.
  • The invoice should clearly mention the model no and graphic, non-graphics, PC, Windows or Ubuntu. It is customer’s responsibility to upload correct Invoice with all information, Claim will be rejected if required details are missing from the Invoice
  • Validation of the details and document provided at the time of registration will be completed within 3 working days from the date of submission.
  • Post registration acceptance confirmation, eligible participants are requested to make payment (expediency charges ofRs. 1499.00/1199.00) as per the Redemption process guidelines, failure to adhere to same would lead to automatic disqualification.
  • Those intimated with registration rejection are kindly requested to reach out to the concerned contacts mentioned in the Redemption Guidelines.
  • Purchase invoice and id proofs should be in a proper readable format, failing to do so would lead to offer entitlement being automatically rejected.
  • Offer entitlement or rejection will be intimated through the registered email id and mobile number only.
  • Invoices issued in favor of organizations or companies will not be eligible for the offer.
  • In the event of non-availability of the goodies, the eligible participant will be provided with other items as per the sole discretion of Dell.
  • Warranty provided is 2Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis
  • Warranty extensions under the program for products having default warranty of 2 years will be 1 Yr Ltd Hardware warranty, In-home Service after Remote Diagnosis only .For products under this category, please see offer guidelines.
  • For products purchased which are out of warranty, please reach out to your retailer and no liability/recourse in this regard will be against Dell.
  • Offer is not valid on machines having tags of other countries / Offer is valid only for machines having India origin Service Tag.
  • Customers are not bound in any manner to participate in this offer.
  • Cash redemption is not permissible in this offer.
  • Post redemption offer process, claims or orders cannot in any manner be cancelled or modified.
  • In the event of the claim offer being rejected post receiving payment of Rs. 1499.00/1199.00 in such circumstances Dell shall in its sole discretion take a decision and such decision shall be final.
  • While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors without providing any explanation.
  • All applicable taxes shall be borne by the eligible participant.
  • Dell shall not be liable to provide any refund or relief to those participants, in the event of the voucher is not redeemed during the offer validity period.
  • Dell shall not be liable to provide any relief if the goodies are not received by the customer during the stipulated period or if the warranty is out of warranty at the time of purchase or an imported machine.
  • The decision of Dell on any matters in relation to or arising from the offer shall be final and binding.
  • Dell reserves the right to reject any offer application if the criteria for qualifications are not met.
  • Dell reserves the right to change brand /denomination etc. without any prior notice
  • Dell reserves the right to decline orders arising from any error or false statements/declarations provided by the customer without providing any explanation.
  • The personal information provided herein will be stored as per Dell's privacy policy and the data will be shared with our partner for your offer fulfillment purpose and for informing new offers and referral program related to Dell products.
  • All disputes subject to exclusive jurisdiction of Bangalore Courts only.
  • Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.


Gift Voucher terms and conditions:

Please read the T&C and check outlet list before selecting the brand, No change of brand will be entertained at later stage.

  1. LEVIS Gift Voucher
    • Validity: Validity: 4 Months from date of receipt and before 15th Feb 2017
    • Value: INR 2500.00
    • Acceptance: During regular business hours
    • Other terms:
      • The holder of the voucher number is deemed to be the beneficiary
      • Beneficiary should announce the intent of using the voucher before making a purchase
      • Only valid vouchers at the sole discretion of Levis shall be accepted for redemption
      • Partial redemption is not allowed
      • No refund or credit note would be issued against unused or partially used voucher
      • Voucher cannot be revalidated once expired
      • Levis/ affiliates are not responsible on account of the beneficiary sharing the voucher number and the voucher getting redeemed on that account
      • The Brand may ask for a valid Government identity proof at the time of redeeming the voucher
      • Vouchers will be accepted across all outlets mentioned, but Levis at its sole discretion may add or remove an outlet from the list without giving any prior notice
      • Levis make full efforts to accept voucher, but on account of any technical / administrative reasons an outlet may refuse to accept a voucher
      • This voucher cannot be redeemed on specific block out dates Levis may add or delete any date on its sole discretion
      • Levis or any of its partners would not be liable for any form of compensation etc on account of an outlet not being able to accept the voucher. The customer would be liable to settle the Invoice
      • If a voucher gets blocked on account of technical issue the voucher would be usable only post 72 hours
      • Please Contact Shop manager for any acceptance issue and if issue is still not resolved you can write in to help@gyftr.com / 08510004444. for immediate help
      • Any dispute should be referred to the company from where the voucher has been received , decision of the TITAN shall be final
  2. TITAN Gift Voucher:
    • Validity: Validity: 4 Months from date of receipt and before 15th Feb 2017
    • Value: INR 2500.00
    • Acceptance: During regular business hours
    • Other terms:
      • The holder of the voucher number is deemed to be the beneficiary
      • Beneficiary should announce the intent of using the voucher before making a purchase
      • Only valid vouchers at the sole discretion of TITAN shall be accepted for redemption
      • Multiple Gift vouchers cannot be clubbed for a single purchase
      • Partial redemption is not allowed,Single time usage only.
      • No refund or credit note would be issued against unused or partially used voucher
      • Not valid for in-store offers.
      • Not valid on Zoop & Nebula
      • Redeemable at World of TITAN outlets across India.
      • Voucher cannot be revalidated once expired
      • TITAN/ affiliates are not responsible on account of the beneficiary sharing the voucher number and the voucher getting redeemed on that account
      • The Brand may ask for a valid Government identity proof at the time of redeeming the voucher
      • Vouchers will be accepted across all outlets mentioned, but TITAN at its sole discretion may add or remove an outlet from the list without giving any prior notice
      • TITAN make full efforts to accept voucher, but on account of any technical / administrative reasons an outlet may refuse to accept a voucher
      • This voucher cannot be redeemed on specific block out dates TITAN may add or delete any date on its sole discretion
      • TITAN or any of its partners would not be liable for any form of compensation etc on account of an outlet not being able to accept the voucher. The customer would be liable to settle the Invoice
      • If a voucher gets blocked on account of technical issue the voucher would be usable only post 72 hours
      • Please Contact Shop manager for any acceptance issue and if issue is still not resolved you can write in to help@gyftr.com / 08510004444 for immediate help.
      • Any dispute should be referred to the company from where the voucher has been received , decision of the TITAN shall be final.


Important Time Lines-

  • Offer Period- 24th September 2016 to 6th November 2016.
  • Registration to be completed within 7 calendar days from the date of purchase.
  • Purchases made on 6th November 2016 are required to register on or before 13th November 2016.
  • Post registration approval mail, eligible customers are requested to make payment of the convenience charges as per the Redemption Guidelines within 7 calendar days from the date of receipt of the communication and if communication is not received the customer can check his status online and make payment, customer should not wait for communication to come more than 4 days after registration instead go online and make the payment by quoting his registration reference number.
  • Any issue regarding claim offer or gift if not registered within 25 calendar days of registration, it will be considered closed. No query will be entertained for that reference number later. Any registration issue should be raised within 5 days of purchase of machine


REDEMPTION PROCESS

  • Log on to www.dellfestive.com and register as per the above stipulated guidelines to avail the offer.
  • Mandatory for registation to be done within 7 days from the date of purchase.
  • Registration requires submission of following details;
    • Name
    • Postal Address
    • Email id and contact mobile number , Customers are requested to ensure that the email id and mobile no are valid and correct as once entered this will be the medium of communication and no requests for change can be entertained
    • The onus of registration is with the end customer only
    • Scan copy of invoice
    • Service tag detail
    • Scan copy of id proof.
  • Post registration validation eligible participant shall receive registration approval intimation on their registered email and SMS within 3 working days and the amount is required to be paid as expediency charges. The convenience charges will be required to be paid through the payment gateway within 7calendars from the date of receipt of the registration approval mail. The payment gateway link will be provided in the registration approval mail.
  • Upon realization of Rs. 1499.00/1199.00as the case maybe (towards expediency charges) you will receive email regarding the payment acknowledgement and also providing the time lines regarding the goodies being dispatched.
  • All customer queries regarding related to payment gateway, document submission or the offer, please reach out to help@dellfestive.com or 1800-102-2054 contact toll Free Number (Monday- Saturday 10 AM till 6 PM).